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Return and Refund Policy

Return and Refund Policy

Last Updated: 1/April/2025

Thank you for shopping with Bill Digitals. We strive to ensure that every purchase meets your expectations. If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

  • Eligibility: Returns are accepted within 7 days from the date of purchase.

  • Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.

  • Non-returnable Items: Certain products are non-returnable, including Used Products.

Refunds

  • Processing Time: Refunds will be processed within 7 to 10 business days after we receive and inspect the returned item.

  • Method: Refunds will be issued to the original payment method.

  • Partial Refunds: In certain cases, only partial refunds may be granted, such as for items not in their original condition, damaged, or missing parts for reasons not due to our error.

Exchanges

  • Eligibility: Exchanges are accepted within 7 days from the date of purchase for items of equal or lesser value.

  • Process: To initiate an exchange, please contact our customer service at [email protected]

Shipping Costs

  • Return Shipping: Customers are responsible for paying their own shipping costs for returning items unless the return is due to our error.

  • Original Shipping Fees: Original shipping fees are non-refundable.

Contact Us

If you have any questions or need assistance with a return or refund, please contact us at: